Your company's knowledge, one question away.
Turn scattered documentation into a single knowledge layer that your team — and your systems — can query in plain language.
The information exists. Finding it is the problem.
Your company's knowledge is spread across Notion, Google Drive, Confluence, Slack, SharePoint, shared folders, and — most critically — people's heads.
The result is predictable. People search three tools and give up. New hires ask the same questions the last batch did. Senior team members become human knowledge bases, interrupted ten times a day. Support agents put customers on hold to dig through wikis that haven't been updated in months.
The knowledge exists. It's just not accessible.
Connect. Index. Query.
Connect your sources
Point Knowdex at the tools where your documentation lives. No migration needed — your docs stay where they are. We sync and watch for changes.
Automatic indexing
Documents are parsed, chunked, and embedded into a vector index with metadata preservation. The system understands document structure and hierarchy — not just keywords.
Query in plain language
Ask questions through the chat interface, embed a widget in your internal tools, or call the API from your own applications. Every answer cites its source so you can verify and go deeper.
One knowledge layer, multiple surfaces.
The same indexed knowledge is accessible to different people and systems in different ways.
Answers in real time, on a live call.
Support agents query Knowdex while they’re on a call or handling a ticket. No more putting customers on hold to search through three different systems.
Connects to the tools your team already uses
B2B SaaS company — 65 employees, 12-person support team.
A growing software company whose support team was drowning in repeat questions while product docs, internal guides, and troubleshooting notes lived across four different tools.
Before
Support agents spent an average of 6 minutes per ticket searching for answers — checking Notion for product docs, Google Drive for internal guides, Confluence for engineering notes, and Slack for past edge cases.
New agents took 3–4 weeks to ramp because there was no single place to learn the product. Tribal knowledge lived with senior agents who were constantly interrupted.
After
The support team queries Knowdex directly from their helpdesk. New agents onboard in 10 days instead of four weeks. And the company's customer-facing chatbot pulls from the same knowledge base, resolving 40% of common questions before they become tickets.
Retrieval-augmented generation, built for your docs.
Sources feed into a central index. Queries hit the index through multiple surfaces. Every answer is grounded and cited.
See what your team's knowledge looks like when it's actually accessible.
We'll map your documentation landscape, identify the highest-impact use case, and show you what a deployment would look like.
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